- by foxnews
- 23 May 2025
The Texas-based airline will be "requiring customers to keep portable charging devices visible while in use during flight," a Southwest spokesperson said in a statement to Fox News Digital.
"Nothing is more important to Southwest than the safety of its customers and employees."
The FAA website notes that "all lithium-ion batteries are capable of overheating and experiencing a process called thermal runaway."
The policy will begin on May 28. Customers with the Southwest app have shared that they are receiving notifications about the policy already.
In the "r/SouthwestAirlines" forum on Reddit, a user shared a screenshot of the notification, titling the post, "I had no idea this was an issue."
The post said, "Got this pop-up for the first time, and I'm baffled."
United Airlines Flight 1169 to Los Angeles returned to Hawaii after a "potential security concern" aboard the plane. The FBI and police are investigating.
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