Encore Introduces Pioneering ‘Overtime Savings Program' in the U.S. to Support Seasonal Workforce

Encore employs 12,000 team members who deliver services across 2,200 hotels and conference venues in 20 countries, navigating the typical ups and downs of the hospitality sector. These fluctuations can lead to inconsistent work hours for employees, ranging from extensive overtime during busy periods to fewer hours in quieter times, posing challenges in earnings stability and talent retention during slower months.

Alongside the Overtime Savings Program, Encore has introduced a Seasonal Leave of Absence Program. This program allows employees to take leaves during less busy periods while preserving full benefits, accumulating paid leave, and retaining their job tenure. This arrangement supports staff in pursuing personal endeavors, educational activities, or other employment without losing their professional benefits or progression. Both programs are now in effect nationwide, with intentions to expand globally.

Following its introduction right after Labor Day, the uptake of the UKG Wallet saw a tenfold increase from the previous year. Additionally, the company provided an initial savings match, akin to 401k incentive contributions, to promote positive financial practices among its employees.