- by travelandtourworld
- 30 Oct 2024
Delta Air Lines is facing a class action lawsuit from disgruntled passengers who suffered through flight cancellations and disruptions caused by last month's massive CrowdStrike IT outage.
Delta Air Lines is facing a class action lawsuit from disgruntled passengers who suffered through flight cancellations and disruptions caused by last month's massive CrowdStrike IT outage.
The lawsuit, filed in Georgia's Northern District, alleges that the airline failed to provide adequate compensation, including refunds and vouchers for meals and hotels.
The IT outage, attributed to a CrowdStrike cybersecurity incident, resulted in the cancellation of over 5,000 Delta flights, leaving thousands of passengers stranded and incurring significant expenses.
The lawsuit claims that Delta's mismanagement of the crisis caused passengers financial hardship and emotional distress.
A Delta Air Lines flight bound for New York City from Las Vegas made an emergency landing shortly after takeoff on October 29, 2024, due to fumes in the cockpit. Flight DL2133, originating from Harry Reid International Airport (LAS) in Las Vegas and destined for LaGuardia Airport (LGA) in New York, reported an issue within minutes of departure, leading the crew to declare an emergency and return to the Las Vegas airport for a safe landing.
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