Friday, 22 Nov 2024

Major airlines will soon use Apple feature to help travelers track down lost luggage

Apple has announced a new feature allowing users to share the location of an AirTag or Find My network with third parties, including airlines, to help travelers locate lost luggage.


Major airlines will soon use Apple feature to help travelers track down lost luggage
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Apple has released a new feature that could make tracking down lost luggage a lot easier for travelers.

The iOS update will allow users to share the location of an AirTag or Find My network with third parties, and airlines will be able to utilize the feature to connect people with their missing bags.

"The Find My network and AirTag have proven to be a powerful combination for users while traveling, providing invaluable location information when bags have been misplaced or mishandled," Eddy Cue, Apple's senior vice president of services, said in a press release.

iPhone, iPad or Mac users can generate a "Share Item Location" link in the Find My app which will allow recipients to view a website showing the item on an interactive map with time stamp updates when a new location is made available.

A United Airlines spokesperson told Fox News Digital in a statement that more details will be shared over time.

"In coming months, United will begin accepting Find My item locations as part of our customer service process for locating mishandled or delayed bags," said the spokesperson.

David Kinzelman, United's chief customer officer, said in a press release that the airline plans to introduce the service system-wide in early 2025.

Erik Snell, Delta Air Lines' senior vice president of airport customer service, cargo operations, ground support equipment and global clean, said in the release that the new Apple feature will allow Delta to locate items more efficiently and effectively.

"While more than 99 percent of checked items make it to their destination as planned, we know how stressful it can be for customers when they don't. That's why we're excited to support Share Item Location beginning later this year," said Snell.

Fox News Digital reached out to Apple for comment. 

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