- by foxnews
- 30 Jan 2025
Traveling can be an exciting experience, but when your luggage goes missing, gets delayed, or is damaged, it can quickly turn into a stressful ordeal. Whether you're flying with major airlines like American, Delta, United, Southwest, Alaska, JetBlue, or other carriers, it's important to understand your rights and what you̢۪re entitled to in these situations. Knowing how to handle lost, delayed, or damaged luggage can make all the difference in getting your trip back on track. Here are the important details you need to know to navigate these challenges and ensure your travel experience is as smooth as possible.
Unlike other aspects of air travel, airlines are not allowed to impose arbitrary daily limits on how much they reimburse for delayed baggage. That said, reimbursement policies can vary, so stay in contact with the airline. Some carriers may even offer goodwill gestures like frequent flyer miles or vouchers if your bag is delayed for an extended period.
Additionally, as part of the U.S. Department of Transportation's new policy, major airlines such as Delta, United, American, JetBlue, and Southwest now offer automatic refunds for travelers.
If your bag is declared lost, the airline must compensate you for the depreciated value of its contents. The compensation cap is $3,800 for domestic flights and approximately $1,700 for international travel. Keep in mind that airlines generally pay for the current value of the items in your bag, not their replacement cost. This means they compensate you based on the condition of the items when they were lost.
If you travel with a mobility device, such as a wheelchair, airlines are held to a higher standard of responsibility. In cases where a mobility device is lost or damaged, the airline must repair or replace it at its full original value. This ensures travelers with disabilities have the tools they need to maintain their independence, even when things go wrong during their journey.
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