Monday, 07 Apr 2025

Delta passenger shares rare move made by gate agent who altered seat assignments on flight

A passenger on Delta Air Lines flying out of St. Louis, Missouri, posted a photo showing a smart move by a gate agent when it came to seat assignments. Social media users react.


Delta passenger shares rare move made by gate agent who altered seat assignments on flight
1.1 k views

A traveler recently took to Reddit to share a screenshot showing what a Delta gate agent (GA) did to enhance passengers' comfort on a less-than-full flight.  

The post in the "r/delta" forum is earning praise for the thoughtful move made by the agent at St. Louis Lambert International Airport in Missouri. 

The user added, "I had never heard of a GA doing this before."  

The gesture quickly garnered attention and admiration from users in the comments section.

"This GA deserves a raise," one user wrote.  

Another added, "There ARE heroes among us."

"Now THAT is the premium service we're sold on," said a user.

Another commented, "This is beautiful."

"See it's not hard for them to do the right thing and make customers happy," commented a user.

Other Redditors shared their own experiences, noting that such accommodations are rare, especially on busier routes.  

"This is how you win customers for life. It costs nothing and leaves a lasting impression," another user remarked. 

A Delta spokesperson told Fox News Digital, "While this instance is rare, Delta people are empowered to make extra touches when circumstances allow so our customers have an elevated experience."

Fox News Digital reached out to the Reddit poster for comment.

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