When a Facebook friend request turns into a hacker's trap

Whether you're new to Facebook or you've been scrolling for years, these scams can catch anyone off guard. But don't worry. 

Before we dive in, let me share a recent email I received from Cheryl in Buna, Texas. Her experience highlights just how sneaky these scammers can be:

"I had a hacker tell me, posing as a friend, that they received another friend request from me on Facebook. The hacker then, posing as a friend, told me they had had this problem and gave me a contact number for the Facebook official who had helped them. I called the number, but the hacker had limited information about me because a red flag was raised eventually. The hacker got access to my email, which I've had for 20 years, and had all kinds of confidential information in it."

In Cheryl's case, the scammer, masquerading as her friend via a cloned account, provided a phone number for a supposed "Facebook official." This is a classic maneuver intended to gain your trust and lower your defenses. The scammer provided the phone number as part of a deceptive strategy, claiming it was for a "Facebook official" who could help resolve an alleged security issue with Cheryl's account. 

This tactic creates urgency and trust, prompting victims to act quickly without verifying the information. Cheryl called the number because she felt compelled to address what she believed was a serious issue regarding her account security. Scammers often exploit such feelings of urgency, making victims more likely to engage without proper caution. It's crucial to remember that Facebook will never ask you to call a number for assistance with your account.

When Cheryl called the number, the scammer attempted to extract personal information from her. Fortunately, she recognized some red flags and remained cautious. However, the hacker still managed to access her email, which contained years of sensitive information. Always be vigilant when receiving unexpected friend requests or messages from friends because they may not be who they claim to be.

When faced with such a request, follow these steps:

If you accept a friend request from a cloned account, the scammer may:

If you confirm that the request is from a cloned account:

To avoid falling victim to these scams, keep an eye out for these red flags:

1. Generic greetings in messages: Legitimate Facebook communications will address you by name. If you receive a message starting with "Dear User" or "Hello Facebook Member," it's likely a scam.

2. Vague claims of suspicious account activity: Scammers often use vague language about account violations or suspicious activity without providing specific details. Real Facebook notifications would include more precise information.

3. Requests for personal information via email or text: Facebook will never ask for your password or sensitive personal information through unsolicited messages. Any such request is a clear sign of a scam.

4. Demands for payment to recover an account: Facebook doesn't charge for account recovery. If you're asked to pay a fee to regain access to your account, it's definitely a scam.

5. Threatening language or messages with poor grammar: Scammers often use urgent or threatening language to pressure you into action. Additionally, legitimate Facebook communications are professionally written, so poor grammar or spelling errors are red flags.

Here are some steps you need to be aware of so that you can protect yourself from social media scammers.

Beware of friend requests from familiar faces with whom you are already connected: These requests may be from scammers who are trying to impersonate your real friends and trick you in some way. Before you accept any friend request, always check the profile and compare it with the one you already have.

Install strong antivirus software: Having reliable antivirus software is crucial. If a cloned friend sends you a link, your antivirus can help prevent malware infections by scanning links and files before you click on them. This added layer of protection can alert you to potential threats, ensuring your device remains secure.

Be careful of anyone asking you for money, even if they claim to be a friend or family member: Scammers may try to impersonate someone you know to trick you into sending them money or personal information.

Closely evaluate sensational claims such as for a cure or treatment, a great prize or gift card or a job offer that sounds too good to be true. Scammers may use these tactics to lure you into giving them your personal information or paying them a fee.

Watch out for posts with poor spelling and grammatical mistakes: These may indicate that the post is not from a legitimate source.

Watch out for sparse profiles: Scammers often create sparse profiles to impersonate someone else or to lure you into giving them information. They may use a photo of a celebrity, a friend or a stranger that they found online. They may also use a name that sounds familiar or appealing. However, if you look closely at their profile, you will notice that they have no other details or activity on their social media.

Report fake social media accounts whenever you find them: if you suspect a fake account, report it to the social media platform and warn your friends about it. You can also block or unfriend people who send you suspicious messages or requests.

Remove your personal information from the internet: This is crucial because Facebook scammers often use publicly available information to make their schemes more convincing. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice.  They aren't cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It's what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet.  

If you suspect you're a victim of a social media scammer, you need to take urgent action immediately. Here are some immediate steps to take:

Inform your contacts: Alert friends and family so they're aware and won't be duped by messages or requests coming from your compromised account.

Monitor account activities: Keep an eye on your active sessions, messages sent and any changes made to your account. Any unfamiliar activity should be reported and reversed.

Use identity theft protection:  Social media scammers are constantly looking for ways to steal your personal info and use it for their own benefit. They may send you phishing emails, fake friend requests or malicious links that can compromise your online security.

Theft protection companies can monitor personal information like your home title, Social Security number, phone number and email address and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

Remember, Facebook and other legitimate organizations will never ask for your password or personal information through unsolicited messages. If you're ever in doubt, contact Facebook directly through its official help center. By staying informed and skeptical, you can keep your Facebook experience fun and scam-free. Always verify before you trust, use official channels for support and keep your personal info under wraps.

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