Spencer Pratt, Heidi Montag slammed by critics after crying about LA fires destroying home, being 'house poor'

"Spencer was like, 'Grab anything you want to keep,' and I was like, 'How do you choose?' My brain actually stopped working because I was so overwhelmed with so many things you can't replace. So I grabbed my kids' teddy bears," Montag said through tears.

The couple say their home and possessions were uninsured, and noted they were one of many Southern California residents who were dropped from their policy.

As Montag explained to the outlet, "We were 'house poor' as they call it. We have a house, and everything else is a hustle, is a grind, so we're definitely counting every dollar that we make."

"The fan support has been such a light in such a darkness for us, and it's life-changing," Montag said.

Not everyone was as kind in the comments on the couple's interview, however.

"Buy another house. Stop crying," one person wrote on "Good Morning America's" Instagram page.

"He's wearing a Heidi shirt," another wrote, calling it "shameless promotion during the worst imaginable tragedy, they'll never change sorry not sorry."

Many echoed this sentiment, saying, "This is so sad, but there's so many people that lost everything not just celebrities. come on people interview anybody but celebrities!!"

"They are so different now. Humble & relatable!" one person said.

"Me being Spencer and Heidi's biggest fan was not on 2025 BINGO card but here we are," added another.

"It's a place that you love, that you live, that's a refuge from the world and to have that be gone is a really difficult concept to continue to daily deal with," Montag said as she teared up again.

"I feel like a ghost. I don't have a single photo now before an iPhone existed," Pratt said. "I don't have any of the dumb little things that are on your shelves. They're all gone. Not a single, nothing."